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information and communication technology (ICT)

information and communication technology

information and communication technology (ICT)
information and communication technology (ICT)
E-mail is the process of the instantaneous transmission of messages on computers that are linked together.

Instant messaging (IM): Interactive, real-time communication that takes place among computer users who are logged on to the computer network at the same time.

Voice mail: A system digitizes that a spoken massage, transmits it over the network, and stores the message on a disk receiver to retrieve later.

Fax: Fax is machines allow the transmission of documents containing both text and graphics over ordinary telephone lines.

Electronic data interchange EDI: A way to exchange documents (invoices or purchase orders) with vendors, suppliers, and customers using direct, computer-to-computer networks.

Teleconferencing: Group can confer simultaneously using telephone or email group communications software.

Video-conferencing: A simultaneous conference during which meeting participants in different locations can see each other over video screens. Or
A live television exchange between people in different locations that reduces costly and possibly dangerous travel time.
Video conferencing tips:
  • Test the system and the seating setup beforehand.
  • Dress for the occasion.
  • Introduce everyone.
  • Speak loudly and clearly.
  • Keep background noises to a minimum.
Telecommuting: Sending work to and from one's office via a computer modem while working at home.
The key to successful telecommuting is selecting the jobs and the employees best suited for working away from the office.

Intranets: An organizational communication network that uses Internet technology but is accessible only to organizational employees.

Extranets: An organizational communication network that uses Internet technology and allows authorized users inside the organization to communicate with certain outsiders such as customers or vendors.

Wireless communications: Allow users to send and receive information from anywhere as signals sent without a direct physical connection to a hard-wired network system.

Cellular Telephones: Advantages: mobility and convenience.
Disadvantages: distracted drivers and disturbing calls in public places, and the risk of disclosing private information.

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